Work for us

Join us in improving the lives of horses in the UK and worldwide.

Join us in improving the lives of horses in the UK and worldwide.

Our vision is to have a world where every horse is treated with respect, compassion and understanding. Why not come and join us and help us to improve welfare standards and stamp out suffering in the UK and worldwide.

Our Head Office is based in Snetterton, Norfolk and is overlooked by our Hall Farm Rescue and Rehoming centre.

We also have Rescue and Rehoming Centres in Aberdeenshire, Lancashire and Somerset.

If you have any queries about a current vacancy, please email for more information.

Customer Services Administrator

Permanent, full time

We are looking for two enthusiastic individuals to join our fundraising department within the data processing team.  Our ideal candidates will have experience of data inputting and telephone customer services as they will be required to handle incoming calls and emails from the charity’s supporters, receive and process payments and produce thank you letters in a timely manner.

Due to General Data Protection Regulations this role is office based at the charity’s head office in Snetterton.  The hours are 8.30am to 5.00pm Monday to Friday and the salary is £24,934.00 per annum.

Benefits include a generous pension scheme, staff cash health plan, bike to work scheme, death in service, paid staff sickness scheme and a minimum of 31 days holiday per year including bank and public holidays.

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.

World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking.  The successful applicant will be expected to share these values.

Closing date for applications:  5th February 2023

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